Regional Director Sales, Francois-Xavier Rault, discusses optimising AOG Services in AviTrader MRO

Effective management of AOG services is crucial especially in the summer months when airlines operate at full schedules and are seeking to optimise the process to reduce ground time.

When sharing his views on AOG services optimisation in the August 2023 ‘AviTrader MRO’ feature, Francois-Xavier Rault, Regional Director Sales at AerFin, points out that despite some shift within operators to lean towards longer-term pooling contracts, he doesn’t necessarily associate this trend as a solution to manage AOG situations. However, he does notice an increased demand from the customer base for a programmatic solution to their requirements which incorporate SLAs to provide more certainty around AOG situations.

“The customer base has transitioned somewhat from the historical approach to pooling requirements through a PBH arrangement and are looking for cost control with a focus on flexibility in the support to provide a more tailored solution, while maintaining a high standard of service level and reinforcing their access to inventory through a combination of strategically located pools and on-site consignments, Rault tells.

Francois-Xavier Rault

AerFin are also seeing an increased technical focus on the quality of the material provided to ensure on-wing reliability. AerFin service this requirement with a repair network utilising OEMs and blue-chip repair vendors together with continuous service bulletin evaluation to improve component performance. “We have developed a hybrid pooling solution for our customers, which has been proven to be meeting those objectives in terms of cost control, component reliability and the highest quality of service level”. Rault continues to say there is an increased acceptance and use of preventive maintenance practices in order to avoid AOG situations, particularly away from the main operating bases, whereby system trends are monitored proactively to identify deterioration and pre-empt a hard fault on the component, using software provided by the aircraft manufacturers or other bespoke applications.

Read the full article on AviTrader MRO